Shipping policy
SHIPPING POLICY
Here’s everything you need to know about getting your golden goodies to you.
Where we ship
UK only for now - we will bring back international delivery shortly.
How long it takes
Every piece is made by hand, to order, so please give us 5-7 working days to make and post yours. The delivery times below start once it’s been posted, not from when you order.
Delivery options
Most items
- Royal Mail Tracked 48: £3.45 (free when you spend £70 or more)
- Royal Mail Tracked 24: £4.15
A4 prints
- Royal Mail Tracked 48: £3.45 (free when you spend £70 or more)
- Royal Mail Tracked 24: £4.15
- Royal Mail Special Delivery Guaranteed by 1pm: £10.95
A3 prints
- Royal Mail Tracked 48: £4.70 (free when you spend £70 or more)
- Royal Mail Tracked 24: £6.05
- Royal Mail Special Delivery Guaranteed by 1pm: £11.95
A little note on Special Delivery
It’s only available on A4 and A3 prints. It’s guaranteed by 1pm the next working day after we post it, not after you order, so remember to allow for making time. If you need something for a specific date, email us before you order and we’ll let you know if we can make it happen.
Tracked 48 and Tracked 24 are Royal Mail’s target times rather than guarantees, and things can slow down at busy times, especially around Christmas. If it’s for a special occasion, order early.
Tracking
You’ll get an email with your tracking number as soon as your order is on its way.
Your address
Please double check your address at checkout. We can’t be responsible for parcels sent to the wrong address if it was entered incorrectly. If you notice a mistake, email us as soon as you can and we’ll try to change it before it’s posted.
If it hasn’t arrived
If nothing has turned up within 10 working days of dispatch, email hello@ohmygoldldn.co.uk with your order number and we’ll get on it with Royal Mail.
Thank you for supporting our little business. It really does mean the world.
Oh My Gold x